Support
Get help with Sixen.
Write to us, and find the guides, security details and policies in one place.
Contact us
Write to support@sixen.io and we'll get back to you.
What to include
- The email you sign in with.
- What you were doing.
- What you expected, and what happened instead.
- A screenshot, if it helps.
Never send passwords or codes.
Read more
- GuidesPractical guides on communicating with the people you work with.
- SecurityWhere your data is stored, who can see it, and what Sixen never does.
- Privacy policyHow your data is handled, in full.
- TermsThe terms of service.
How to delete your data
In Settings, choose Delete everything to remove all your data at once: people, conversations, moments, prep and your Slack link. It can't be undone. Backups kept for recovery may hold your data for up to 7 days, and Sixen never restores deleted data to anyone's account.
You can also delete a single conversation or person. What's deleted, and what stays, is on the security page.
To ask us to delete something you can't delete yourself, write to support@sixen.io.